Privacy policy

1. New Era Marketing Services Ltd is committed to protecting your privacy and handling your data in an open and transparent manner. This privacy policy sets out how we collect, use, manage, and protect the data we receive from you through our website https://neweramarketing.co.uk/ and through our interactions with you.

2. Information We Collect We collect various types of personal information including:

  • Identity and Contact DataIdentity and Contact Data: such as your name, email address, telephone number, and postal address.
  • Technical and Usage Data: including IP addresses, browser types, log-in data, and other technology     on the devices you use to access our website.
  • Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Data Your personal data is used to:

  • Provide services and fulfil agreements with you.
  • Communicate effectively as required, including for customer service and transactional emails.
  • Enhance website operation and improve our service offerings.
  • Comply with legal obligations and regulatory requirements.

4. Legal Basis for Processing We process your data on the basis of:

  • Consent: where you have given clear consent for processing your personal data for a specific purpose.
  • Contract: the processing is necessary for a contract you have with us.
  • Legal Obligation: the processing is necessary for us to comply with the law (not including contractual obligations).
  • Legitimate Interests: the processing is necessary for our legitimate interests or the legitimate interests of a third party.

5. International Data Transfers: Your data may be transferred to, and processed in, countries outside the UK. We ensure these international transfers comply with legal requirements by using Standard Contractual Clauses or ensuring the country has been deemed to have adequate data protection laws.

6. Data Security: We implement suitable security measures to prevent unauthorised access, disclosure, alteration, or destruction of your personal information.

7. Data Retention: We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Rights Under the UK GDPR, you have the right to:

  • Access, update or delete the information we have on you.
  • Object to processing of your personal data.
  • Request restriction of processing of your personal data.
  • Request transfer of your personal data.
  • Withdraw consent at any time where we are relying on consent to process your personal data.

9. Cookies and Similar Technologies We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

10. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

11. Contact Us If you have any questions about this Privacy Policy, please contact us by email at info@neweramarketing.co.uk.

This policy is effective as of 8th May, 2024

Winton House, Stoke Road, Stoke-On-Trent, Staffordshire, United Kingdom, ST4 2RW